Revocation right for consumers

Consumers are any natural person who enters into a legal transaction for purposes which can not be attributed primarily to their commercial or self-employed occupation.

Right of withdrawal

Right to cancel


You have the right to withdraw from this contract within fourteen days without the need to state any reason.

The withdrawal period will expire after XNUMX days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

In order to exercise your right of withdrawal, you must send us

Beauty Hills Cosmetics GmbH
Schulstr. 47
D-65795 Hattersheim
Phone +49 (0)6190 / 975 60 70
Fax +49 (0)6190 / 975 60 720
Email info@beautyhills.de

by means of a clear statement (eg a letter, fax or e-mail sent by mail) about your decision to revoke this contract. You can use the enclosed sample revocation form, but this is not required.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of withdrawal

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the period of fourteen days.

You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

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Reasons for non-existence and premature expiry of the right of withdrawal:

The right of withdrawal in distance selling does not exist:

In the case of delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

In the case of delivery of goods that can spoil quickly or whose use-by date would soon be exceeded.

The right of withdrawal in distance selling expires prematurely:

In the case of delivery of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery.

In the case of delivery of goods if these were inseparably mixed with other goods after delivery due to their nature.

Download cancellation form